You cannot be too careful when it comes to safe excavation.
Avoiding underground pipe and cable damage is as simple as having the right tools, the right skills and the right information. Each asset owner can provide information on their requirements in regard to safe digging practices. This may include manually exposing the network. Simply contact the asset owner to find out how to work safely around their underground networks. Their contact details will be found on the Confirmation Sheet you receive from Dial Before You Dig or on the information you receive from the asset owner.
Study the plans you receive from asset owners thoroughly. Check to see if they relate to the area you requested, make sure you understand them. If you are unclear about what the symbols mean or how to proceed, contact the relevant network owner.
When working in the vicinity of underground networks, it is important to observe any instructions stated on the plans provided by the asset owner. Underground assets may be as little as a few millimetres below the surface.
Unfortunately, not all of Australia’s underground asset owners are members of Dial Before You Dig. Therefore never assume that the plans you receive from your enquiry represent the only underground assets in your excavation area.
Note: Underground location plans provide information about network presence only, they do not pinpoint the exact location.