How to lodge your free enquiry

To All Dial Before You Dig App Users.

It has come to our attention that the recent IOS10 update has caused a minor problem with the current version of the Dial Before You Dig App.

The problem occurs when you try to submit a Job where the workplace is in either the status of 'Road Reserve' or 'Both'. You will not be able to submit your enquiry unless you change the workplace to 'Private Property'.

If you have not upgraded to the latest IOS version, you will not experience any issue.

Alternatively, you can lodge an enquiry through the mobile website, desktop or the call centre.

This issue is being fixed at the moment and will be resolved as quickly as possible.

If you have any queries with regard to the Dial Before You Dig App, please contact the Dial Before You Dig support team at or call 1100.


The Essential First Step.

Dial Before You Dig is a referral service for information on locating underground utilities anywhere in Australia. Excavators, Electricians, Plumbers, Planners, Developers, Farmers, Land Surveyors, Builders Contractors, Home Owners and Landscapers all over the country are taking advantage of our convenient referral service.

No matter the size of your project you should always use Dial Before You Dig. You could be landscaping in your front yard or constructing a multi lane highway. Just tell us when and where you plan to dig, we pass that information on to the underground utility owners and they will respond directly to you with cable and pipe location information, generally within two business days.

Login or Register to request the information or call 1100 during business hours.


Safe Excavation Information